Frequently Asked Questions

• No notifications about entering/exiting from places
• What does the semitransparent circle on the map near the child's location indicate?
• How to add kid's phone to the Find my Kids application?
• Why the sound around is not working?
• How to allow "Alerts" on a child's phone
• How to switch "Motion&Fitness" mode on a child's phone.
• No notifications about entering or leaving specified places
• What to do if purchased subscription or Google Play minutes are not added?
• Why my child device doesn't send its location?
• How to transfer your subscription to a new phone?
• How to connect the second child in the app
• How to connect the second parent to the child
• How to cancel a subscription via Google play
• Why the location is inaccurate?
• Manual settings for kid's iPhone