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Frequently Asked Questions

  • No notifications about entering/exiting from places
  • What does the semitransparent circle on the map near the child's location indicate?
  • How to add kid's phone to the Find my Kids application?
  • Why the sound around is not working?
  • How to allow "Alerts" on a child's phone
  • How to switch "Motion&Fitness" mode on a child's phone.
  • No notifications about entering or leaving specified places
  • What to do if purchased subscription or Google Play minutes are not added?
  • Why my child device doesn't send its location?
  • How to transfer your subscription to a new phone?
  • How to connect the second child in the app
  • How to connect the second parent to the child
  • How to cancel a subscription via Google play
  • Why the location is inaccurate?
  • Manual settings for kid's iPhone
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FindMyKids, 54Z Stakhanovskaya Street, Perm, 614066info@findmykids.orgGEO TRACK TECH
32434 CROWN VLY PKWY APT 103
DANA POINT, CA 92629-3323
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FindMyKids, 54Z Stakhanovskaya Street, Perm, 614066info@findmykids.orgGEO TRACK TECH
32434 CROWN VLY PKWY APT 103
DANA POINT, CA 92629-3323

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