Frequently Asked Questions

• No notifications about entering/exiting from places
• How to reset the watch to factory settings
• How to return to SeTracker?
• How to change the phone number of the SIM in the watch?
• When calling on the watch the line is busy.
• What watches are supported by our application?
• The watch is not turning on
• Signal level is not displayed
• Why does my smart watch run out of charge so quickly?
• How to understand if the Internet is working on a watch?
• The 5 most necessary SMS commands for child's watch
• Why go out on the street ?
• What to do if your child's watch is offline?
• How do I understand if the Internet is working on my watch?
• Why the location is inaccurate?
• What does the semitransparent circle on the map near the child's location indicate?
• How to find out the phone number of the watch?
• How to check the funds of the watch SIM?
• Where can I get ID or IMEI of the watch?
• How to set up the date on the watch?
• Can't turn on the watch